After placing a successful donation, donors are presented with the option to add a comment/message to their contributions, which will be displayed at the bottom of the fundraiser’s page.
If you are not seeing your name or comment displaying on the Cheer Wall, we have a few recommendations:
- Double-check the email address used during your donation process to see if you received the automatically sent receipt released after a successful transaction
- These receipts are sometimes automatically filtered into the junk/spam folders of emails
- Double-check with your bank to see if you have been properly charged for your contribution
- If the charge is showing up on your statement, but not on our site reach out to our Support team
Our Support team can be reached at either email@example.com or (206) 285-0906.