Thank you for your purchase! We hope you enjoy your item. All items are made to order, and for that reason items that have been decorated with a logo, name, or number are not eligible for a return or exchange unless it is determined that your order is not 100% free from defects in materials and decoration. In the event items are missing or not 100% defect-free, a refund or replacement must be requested within 60 days of the delivery date.
Please email support@snap-raise.com with details of your purchase and a picture of the product you received to help resolve your issue.
