All items are made to order, and for that reason items that have been decorated with a logo, name, or number are not eligible for a return or exchange unless it is determined that your order is not 100% free from defects in materials and decoration. In the even items are missing or have been damaged upon receiving your order, you have 30 days to submit a request for a replacement item. This 30-day window will start the date you received your order.
If you have any questions, please feel free to contact us. As always, the team at Snap! Raise is here to help!